Xfinity box stuck on welcome screen.

It was stuck like that for several hours, i did reboot it few times. After a day or so i started it again, and then it made past that screen. horrible experience.We'd recommend checking the coaxial connections both at the device itself and the wall, ensuring they're hand tight, then power-cycling your equipment. You can find troubleshooting tips and tricks on our support pages here; https://comca.st/3gILDPv. Xfinity TV box showing first “boot” then “CASE” and finally stuck with “PSt”. Ans ...Xfinity Streaming Device stuck on back screen. Device stuck on black screen. Tried restarting it. I know the HDMI cable is plugged in right because when I do a voice command, the box shows up on the upper left corner. Question.Xfinity box frozen on welcome screen. I’ve never had this problem before in my 2 years, it’s stuck on the welcome screen and it was totally fine earlier in the day when I watched tv but when I turned it on it was stuck on the welcome screen. The wires were checked and all tightened and I restarted it by taking the power out.Got our Xfinity installed yesterday, Guy was great, and everything worked last night. I even watched it a bit this morning. Get home from work, turn on the TV in my office, and its stuck at the Welcome. Bienvenido, Bievenue. I let it sit for approx 10min, tried resetting the box by unplugging and letting it sit, then tried holding the power button.

Here are the troubleshooting steps I have taken: Reset the box 50+ times using several wait times after the power is pulled (5 seconds, 10 seconds, 30 seconds, 2, 5 minutes, etc). I tried resetting the box from the Xfinity portal, however, it is not showing up the connected devices list (only the older box shows up).Sep 12, 2022 · We know some Xfinity Flex customers may be seeing three dots on-screen or are stuck on the Welcome screen or in a restart loop. To resolve this issue, you’ll need to perform a factory reset of your streaming TV Box. Here’s how to do it: While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds.

Open the Xfinity My Account app on your mobile device and sign in with your Xfinity ID and password. On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through ...For Community knowledge, we scheduled a Technician due to signal levels being out of range. When we did that, the Technician replaced the cable box but did not have the correct model for the customer. Our Technicians do not have the XG1v4 boxes on their trucks due to inventory levels. We then shipped out the correct replacement and the TV box ...

Hello @user_1ecaf4 thank you for creating a public post for assistance! I am terribly sorry to hear that you are getting this message on your TV. To get this removed, please try saying "Accessibility" into the Voice Remote to pull up the settings and disable voice guidance.Fix: Xfinity Flex Streaming Box Not Working Issue. So, here are the guidelines that you require to follow to fix the Xfinity Flex streaming box not working issue. Therefore, make sure to follow them carefully. So, let’s get started with it. Method 1: Reboot The SystemTo fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn’t work, reset it either using the power button or by unplugging it. Restarting the gateway could also fix the issue. If you have a Flex device, connect it using the WPS button.One of the first things you can try when your Xfinity box is stuck on the welcome screen is power cycling it. Power cycling simply means turning off the box, unplugging it from the power source, waiting for a few seconds, and then plugging it back in and turning it on again.

Users share their experiences and solutions for X1 box that reboots to the welcome screen and does not respond to remote commands. Some suggest it is a common problem with the loader image, others say it is a sign of a defective box.

HOW TO FIX IT XFINITY STUCK WELCOME SCREEN ISSUE? Cable boxes are electronic devices that cable companies use to define your channel lineup. When you unplug your cable box, the memory is erased, but when you plug it back in, the cable box begins a booting process that reconnects the cable.

blinking blue light. i have a blinking blue light on the x1 box and it is stuck on the welcome screen. when i hold down the power button, the light turns to a solid green and the tv screen goes blue with the work pace on it. yes ive restarted, unplugged, and made sure all the cables are properly connected. Hello there, @user_34bd18!Here’s how to do it using a remote: Press the Power button on your Xfinity cable box. On your remote, press the Power and Menu settings together. This will open up the User Settings. Navigate to the Restore Defaults option. Press the Right Arrow button on your remote. You’ll see a message saying “Restore Default.1. Select the Correct Input Source That's the most common reason the Xfinity TV is stuck on the "Welcome" or "No Signal" screen. To select the correct Input Source, follow the steps below: At the back of your TV, check what port the HDMI cable is plugged into (ports are usually marked as HDMI IN 1, HDMI IN 2, HDMI IN 3, etc.).Hey @user_c948e1, thank you for reaching out to Xfinity Support on our Forums. Since the welcome screen is showing, it should be an issue with the HDMI port unless it is related to the handoff. We may need to reprogram the box or replace it. Can you send us a direct message so we can help? To send a direct message: Click "Sign In" if necessaryFactory Reset the Xfinity Voice Remote Without a Setup Button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ...

Overheating can also lead to hardware issues, causing the box to freeze at the welcome screen. Additionally, physical damage or loose connections can result in the box not functioning properly and getting stuck on the welcome screen. Connection Problems. Connection problems can also contribute to the Xfinity box getting stuck on the welcome screen.Feb 18, 2020 · This is the procedure I used. Press the settings button until the light turns green. Then press the AB button for five seconds. For some reason, I didn't need to press/ enter 981 following the pressing of the AB buttons. It just started working. Dan Potts. IT Specialist / Broadcast En... Bachelor's Degree. 3,094 satisfied customers. When we turn on our tv (Vizio) we get a message that says. When we turn on our tv (Vizio) we get a message that says "no signal." I then turn off the power for ten seconds and then it reboots which takes about 6 … read more.1 day ago · SAG-AFTRA’s negotiating team countered on Thursday, accusing studios of using bully tactics to misrepresent the cost of the actor’s proposal, overstating the …Unplug the power cord from both your X1 box/router, and the wall outlet. 3. Wait 30 seconds. 4. Plug the power cord back into both your X1 box/router, and the wall outlet. 5. You should now see the Xfinity welcome screen. If it doesn’t appear after a few minutes, restarting your television or X1 box may be necessary. Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ...

On the XG1v4-A, after clicking off the many errors, I was able to partially access the xfinity menu (the messages and settings icons were not showing, but were …

Well apparently not as I see the welcome screen for 30 seconds or so at start-up so before it either goes into black death switched to a screen telling me there sorry and to tighten my cables and a restart icon text box looking thing that doesnt appear to do anything.Hi I need advice or help on this situation I have in my X1 cable box still having issues with no signal cableApr 25, 2021 · We'd recommend checking the coaxial connections both at the device itself and the wall, ensuring they're hand tight, then power-cycling your equipment. You can find troubleshooting tips and tricks on our support pages here; https://comca.st/3gILDPv. Xfinity TV box showing first “boot” then “CASE” and finally stuck with “PSt”. Ans ... Learn how to fix the error of Xfinity TV stuck on the welcome screen where it says \"Welcome Connecting to your …If your X1 or Xfinity Flex TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device. Nov 28, 2019 · It is not a direct path to Shaw Support. Call 1-888-472-2222 to get help. It's possible that a service call will be necessary to replace the device. Or, for a replacement device to be shipped, via Canada Post, to you, for self-installation, and return of the current device. BlueCurve TV Player XG1V4 screen is stuck on "Welcome. Bienvenido. Xfinity Stuck on Welcome Screen: How to Troubleshoot Check your connections. Ensure that all your connections are tight and that the cords are in …

Hello @user_1ecaf4 thank you for creating a public post for assistance! I am terribly sorry to hear that you are getting this message on your TV. To get this removed, please try saying "Accessibility" into the Voice Remote to pull up the settings and disable voice guidance.

Decided to disconnect all cables and power and let it sit for 1 minute. Reconnected all the cables and power and left it to do its thing. Came back 15 minutes later and was still at the welcome screen. Changed out the HDMI and coax cables and let it run again after letting the 4k Box sit unattached for a few minutes.

Oct 23, 2021 · To send a Private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. • Click the "Direct Messaging" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Make Comcast your homepage by editing the settings or options in your browser. Enter the url for the Comcast home page in the set home page location box and save the changes. People using Firefox start by selecting Tools from the top menu t...If your X1 or Xfinity Flex TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device.Sep 22, 2020 · Cable box frozen on welcome screen. I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) It will not move past that. I've unplugged and reconnected all of the plugs/cables multiple times, and I've tried to refresh/reset the box via the website. Nothing changes. The display showed the “Welcome. Bienvenido. Bienvenue.” boot screen. I waited a while and it never changed. I unplugged the power for 30 seconds and attempted a hard reboot, with mostly the same results, the only difference being that now the “Welcome etc” screen flashes periodically until it turns off completely. The box is also quite ...Got our Xfinity installed yesterday, Guy was great, and everything worked last night. I even watched it a bit this morning. Get home from work, turn on the TV in my office, and its stuck at the Welcome. Bienvenido, Bievenue. I let it sit for approx 10min, tried resetting the box by unplugging and letting it sit, then tried holding the power button.After your TV Box has beenconfigured, you'll see the xfinity logo. Back to Top Remote Control Setup and Pairing. The next step to set up your X1 TV Box is to pair your Xfinity Voice Remote with your TV Box. To do this, please see our remote pairing instructions. Once activation is complete, the TV will go directly to live TV programming. Back ...I'm sorry you are having issues with your cable box, you have reached the right place for help! Let's get this resolved so you can enjoy your cable services. To get started, please send us a [Modmail]( https://comca.st/33FSq4X Copy ) message with your first and last name, along with your physical address.Plug adapter to outlet and box, plug HDMI to box then the tv. Turn it on and it asks me set up wifi. I enter my home network password. Then it attempts to connect. Message on tv displays "welcome connecting to your entertainment experience ... ". The set up will not proceed any further it's just stuck on that message with the three dots loading ...Ensure that it is within range of the Xfinity Wi-Fi network or that the Ethernet cable is plugged all the way inside the port. Attempt to restart your Flex device. Hold down the power button for ten seconds or unplug it from the power source to restart the system. Restart your Gateway device.Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ...My Xfinity box had no prior problems but after a power outage at my house after the power resturned my Xfinity xg2v2-p box now flashes Blue and goes to the welcome screen. Then it flashes back and goes to the update screen where it is stuck at 0%. It keeps doing this cycle without any progress ever being made.

Replace a Comcast HD cable box by purchasing an alternative cable processing unit through a third-party retailer, which allows you to decode the incoming cable signal and transmit the content by connecting it to an HD television.One of the best ways to fix an Xfinity (X1) Flex stuck at the welcome screen is to restart the device. So, if you are not able to fulfill your entertainment cravings because the device is stuck at the home screen, then worry not, as a simple restart is enough to fix the issue. Here are the steps you need to follow to restart the Xfinity Box.The day the Tech was to arrive I tried Peacock and now it worked fine but the others did not. So the tech said it is the X1 box and replace it with a different model. It now a[[ears to work on all of the streaming services I mentioned except Discovery+ which Xfinity is still working on. The following was the original X1 box and the replacement ...Instagram:https://instagram. falconry osrs5guw meaninglogin luxotticanorwalk ct arrest log One of the best ways to fix an Xfinity (X1) Flex stuck at the welcome screen is to restart the device. So, if you are not able to fulfill your entertainment cravings …For Community knowledge, we scheduled a Technician due to signal levels being out of range. When we did that, the Technician replaced the cable box but did not have the correct model for the customer. Our Technicians do not have the XG1v4 boxes on their trucks due to inventory levels. We then shipped out the correct replacement and the TV box ... messy edgarnglsync login Official Employee. •. 618 Messages. Hi @Stevejob. Thanks for making our team aware of your cable box issues. If the screen is still stuck, you may need to restart it manually. Let us know if your experience is still the same. We're here to help. I no longer work for Comcast. 2023 nfl mock draft simulator pff A few days ago my X1 box would randomly restart and get stuck on the welcome screen. A reboot would eventually bring back the tv. It eventually stopped working all together. I just received a replacement box and it’s doing the same thing. I get past the welcome screen but then I can’t bring up the menu or even pair the remote.Our Flex box is free but it should 100% work the right way. Please send us a private message with your full name and service address. To send the requested information in a private message to Xfinity Support from any Forum page: Click "Sign In" if …