Talesfromthefrontdesk
(Usual disclaimer: All proprety and personnel names changed. Also for the newcomers: I don't say the exact names of hotel booking service sites since they will trigger the automod.)399 votes, 24 comments. I wear a few hats at our property, maintenance, van driver and desk. On Friday we had a call from the airport, just a couple…Share your front desk stories! This group is for sharing, venting, laughing, networking and navigating the world of hospitality.
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People have seen too many movies. They think “hotel” automatically means valet, bellhops, concierge, restaurant, and 24 hour management, etc. Most leisure travelers don’t know what select service means and think they’re getting a deal. They might be, but they also need to temper their expectations.An ex-staff who came by found a lost item in the lounge and passed it to Weirdo. Weirdo curtly said "Yea yea, just leave it on the table". Ex-staff was put off and asked if he knew how to process a lost and found. Weirdo brushed him off rudely saying "Yea yea I will ask my manager to teach me. Just leave it".Posting Podcasts, Surveys, or your college homework will get you banned. It's gotten to the point where I'm removing one of the above at least every two days, so I figured I'd make a sticky post to get the point across. Podcasts - If you have to scrape this far down in the barrel for content. Then that means your channel with 586 subscribers ...1. Imagine him getting pulled over by a woman cop. "Excuse me Miss. But I don't want to be pulled over by a woman. You wouldn't understand how to write me a ticket, so don't worry your pretty little head and call a male officer to write my ticket.". Reply.
She asked for pricing and it was about $160 for the night, warm weather and graduations and all. As long as her husband said it was okay they’d take it she said, so she was waiting on him to reply back. Then she said she’d had an issue at the hotel next door and I wanted to know what had happened, I thought she meant she’d had a poor stay. I FINALLY got to make my favorite r/TalesFromTheFrontDesk story into a skit, and I absolutely love how it turned out! Did you remember this story? It is ...When guests ask me the same question a hundred different times in slightly different ways I always assume it's one of two things.Read the email. Check in is at 4. We'll have your room ready by 3, perhaps earlier, but it largely depends on how busy we are. Check out is at 11. This week I had one person show up at 8:55 and another show up at 11:11, walk to the fro t desk and tell me "I'm here to check in" not ask, tell me they are checking in 5-8 hours early with ...Called a guy to pay up for his wife's furniture. He shows up a day later with a nicely dressed woman; they look over the charges and pay the bill. A few days later I see in the newspaper this guy's mugshot and that of a woman. He slaughtered his wife, but she wasn't the person who was with him when he paid that bill.
There are all kinds of scams. -Mr Patel, I'm the owner. -Call claiming to be IT, download this program to the computer so they can access the computer for whatever issue. Do not download the program. The cc scam you experienced, there is also one in which they will ask for a "common last name" to be transferred.Enter Mr. and Mrs. Psychopath. They come to the front desk super nice, and PT checks them in. Everything goes well, until they get to their room. Horror of horrors, it's *the* room. Satan's den, the Unclean Room! They take videos of the unmade bed, full trash, towels on the floor, etc.But I asked... First of all, thanks to everyone in this sub who constantly shares their delightful stories of guests, night shifts from hell, and the occasional feel good story of a manager sticking up for someone. You guys made me see we're not alone, and that the audacity of some people knows no bounds. I've worked in several hotels ranging ... ….
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If this is a situation where you or a friend is trying to hide in a hotel, talk to the front desk. They’ll help you, but it can be difficult to accomplish if they don’t already have a system in place. I’m FDA and here’s what I’d do. Reasoning: following shift changes, it’s easy to forget individual guest details.The mans room is totally fine btw. The price on his confirmation is CHF 230.00, exactly the same amount we have in our system. So it is just the womans room that seems very fishy. Anyways, thanks for some input and ideas and I will keep you updated once I hear back from the woman.How I quit my last hotel job. The last hotel I worked at was an absolute train wreck. If you don't believe me, I highly suggest you check my post history for the one called tonight We ruined someone's wedding. It is just one of many amazingly stupid and messed up things my hotel did. So, for context, my manager refused to hire new staff and ...
The Groom Tale. Settle down with a beverage and nosh, it's a long one. Once upon a Time in the pre-pandemic period, in a city center Luxury Collection Hotel (LCH), there worked a small but spunky NA, yours truly (YT). YT is a woman of experience and classy appearance, accustomed to dealing with people in all walks of life: collars of white or ...The church paid the hotel for the room. Guest thought they would get a refund to them and not the church. It seems like all they wanted was the money and not the room.She came, clearly sort of crazy, but had enough money to pay for a whole week, had her ID, and it wasn't a blacklisted address. She's short, old, buzzed hair, crazy eyes, came in barefoot. But despite the clearly crazy, manager had no procedural reason to refuse her, so he checked her in and said we'd keep an eye on it.This is largely the fault of the hotel industry. There is no obvious way to check in at 8 am. If I make reservations for the night before, knowing I will be using the room, my reservation will be cancelled as a no show. If I make a reservation for the same day, we get bitched at for wanting the room early. 2.
Welcome to the wonderful, wild world of r/TalesFromTheFrontDesk! What was your favorite story out of these?!Watch the first video in the series HERE: 👉 http...You didn't understand the scam. The fake website took their info and card, charged them an exorbitant amount, then made a pre-paid reservation through Excelsior with the scammed person's info and their own card. It only worked because there was a real reservation made. So, no, you're not pulling any fast ones.
Wow that cakes my night. We had someone in room 116 literally bash a 3 foot hole in the bathroom door last night. We are not a 4 star hotel. The good news is that incidents like this are rare. The bad news is that they do occur. I've worked at my current property for 11+ years, and we've only had one issue, a wallet that had been turned in to lost and found by a gust had not been claimed in a few days, and also had not gone through the proper process, anyway one of the Night Auditors decided to take the cash out, on camera, and ...
terraria best ranged gear This dude came in and was asking about the rates. I gave them to him, then he was like, "I'm the owner." I was like, "No. No you're not." He proceeded to tell me that the cameras were recording me, as if I can't see the footage in the back. And insisted he was the owner. I told him I know the owner, and it's not him. kbb bike I don't understand how the bank returned her money when you provided the correct paperwork and receipts. It sounds like the bank owes you money if that's the case.craash420 • 2 yr. ago. Everything seemed legit until he asked for my card. Oh, my sweet child of summer. Let's count the red flags. #1 The owner is calling after hours. #2 The owner is calling at all instead of leaving it for management. #3 The owner asks for a pic of the fire extinguisher. the blackening showtimes near the riviera cinema In order to meet your posting guidelines, I'm going to share a story from the land use front desk. 😉 (I'm remembering this from a few years ago, so forgive me for paraphrasing the events.) Shortly before closing (of course), a woman rode up on a bicycle, came into our local government office and got in line with the last-minute crowd. As I'm ... mapquest florida driving directions It’s a fun one! 😈 #skit #hotel #talesfromthefrontdesk. 1.3M. Follower story! 🪰 Sometimes you just have to roll with it… #skit #hotel #talesfromthefrontdesk. 927.9K. Follower story! This story was too hilarious to not make into a video. 😂 …111K views, 5.5K likes, 55 comments, 63 shares, Facebook Reels from Jessica Vanel: Storytime from r/TalesFromTheFrontDesk! Who wants to see this as a … 5 pm pst to sgt But I have been coming to this hotel for 3 years! This is a post that's been a long time coming. Disclaimer: this tale contains racism, religious persecution, and names changed for the funnies. Last October I made the switch to my current property. I was a couple weeks in, maybe a month, when he walked into my life: MyHammy Salami ... It can also mean "farmer," derived from the Gujarati word pat or patlikh, and is often assigned to the owner or tenant of a piece of land. There used to be a shit ton of hotels owned by Patels, hence the scam. Now that someone at your property has fallen for the scam, expect calls like that to increase for a while. transformers rescue bots fanfiction We have a small entrance room with two windows, two benches, an entrance and exit with giant stop and go signs (that also get ignored) and a sign taller than me explaining how the order will be taken: We ask if you’re eating here or to go. We ask if you want bar service. We ask what burger,what protein, and if everything on the burger is ok ...A few years ago around midnight I had a guest come up to the front desk. A woman and a young girl around 4. The woman told me there was a couple of people sleeping in the back staircase. www.quizizz Read the email. Check in is at 4. We’ll have your room ready by 3, perhaps earlier, but it largely depends on how busy we are. Check out is at 11. This week I had one person show up at 8:55 and another show up at 11:11, walk to the fro t desk and tell me “I’m here to check in” not ask, tell me they are checking in 5-8 hours early with ... john wick 4 showtimes near amc saratoga 14 I seriously hate this industry. Where do I even begin. I work full time at the front desk at a certain M brand hotel out of convenience. I live a block away from the hotel I work at, so I save a lot of gas money avoiding having a job I have to drive to, plus I can leave 5 minutes before my shift and clock in still with time to spare.Tale actually FROM the front desk. Long time no see y'all! We have a rogue FOM on our hands so prepare thyselves. When I first started here we had an FOM on his way out, I … adonis scarborough reviews The only reason you fake reservations to "hit threshold" to make bonuses for SOMEONE. That's fraud. That's falsifying business records. That's a firing offense pretty much anywhere. I have a friend who was told by her manager to write false reviews for their hotel to get their rating up.If you see an online price, book online. SERIOUSLY. : r/TalesFromTheFrontDesk. by Shyam09. If you see an online price, book online. SERIOUSLY. Some random lady (RL) calls. RL: "Hi! I'd like to know the price of one room for tonight." Me: "I have a non-smoking King size for $95 plus tax." used trucks carguruseileen fisher organic cotton pants Roughly, 30 minutes later one of the cops returns. Detective has called a second time. Cop goes up and comes down, once again, finding nothing wrong. Things seem to quiet down for a while, but two hours later (roughly 3:45am) a third cop arrives. Detective has called once more, and the cop has heard from his fellow officers of our Detective guest. online grocery shopping walmart application 1. Imagine him getting pulled over by a woman cop. "Excuse me Miss. But I don't want to be pulled over by a woman. You wouldn't understand how to write me a ticket, so don't worry your pretty little head and call a male officer to write my ticket.". Reply.TLDR; in the wake of devastating tragedy and fear, in the middle of a state wide MANHUNT for a killer armed with a semi-automatic weapon, idiots are coming to me whining about bars being closed and how the measures put in place to keep our communities SAFE might render them “bored” on their trip. Maybe I’m being overly sensitive. kcau news sioux city 1.My General Manager didn't talk to me at all once I announced that I am leaving the hotel to head my career into Sales. He gets really personal and salty once people starts leaving his property and blacklist anyone who does. I knew it was going to happen to me too since I knew that he did it to everyone who left.Those catastrophic events don't happen every year. The weather is wonderful, with winter temps of 70-80° during the day and 45-55° at night. We don't have state income taxes. We have a great governor, probably the best in the country, who fights for Floridians rights and freedoms. -4. alaina_elliss onlyfans Go to TalesFromTheFrontDesk. MaidOfClarity. In the Top 1% of largest communities on Reddit. I took up this job around the middle of 2018. I was enjoying my job as a delivery driver, but between not getting many hours and massive income taxes, I felt it was time for a change of pace. So I ended up working night audit at this 2- or maybe 3-star ...Similar story, but far more embarrassing. Hubby and I booked a weekend getaway across the state. When we got to the room we only had one thing on our minds which involved a lot less clothing than we had on at checkin. jessica howard petite r/TalesFromTheFrontDesk • No, you can't leave your dog alone in your room. No, trying to guilt trip us and then threatening to take your business elsewhere will not change our minds.It's becoming more common for hotels to replace vending machines with snack shops run by the front desk staff. I think it's to prevent people trying to steal from/damage vending machines. AND it's more profitable. ThatsNoMoOnx • 2 yr. ago. People still steal from the sundry shop. It's ridiculous. katie sigmond full nudes It can also mean "farmer," derived from the Gujarati word pat or patlikh, and is often assigned to the owner or tenant of a piece of land. There used to be a shit ton of hotels owned by Patels, hence the scam. Now that someone at your property has fallen for the scam, expect calls like that to increase for a while.Answer a phone, talk to the person in front of them, make a room key, kick a bum out of the lobby, email a credit card authorization form, balance the house, do a bucket check, and remain smiling. Not to mention the front desk agents dressed up like hockey moms with a anger management issue. Expert mode: hockey moms that have shown up to check ...odd encounters during NA. I am just about to finish my shift here as night audit. This weekend has been especially quiet in the realm of street people and weirdos. Or so I thought. Now, I have been hit on while at work, asked out for drinks, invited to party in guest's rooms. But this night has taken the cake. craft stores that deliver Corporate backed you up and the hotel owner. The shiny's main customer is the franchise owner and that's why the staff get treated like crap often because the franchise owners are usually very cheap.I am a museum volunteer. People do come in with genuine donations, but fortunately, we have an off-site archive to send them to. One day when I came in the desk person told me that the previous weekend, a guy had come in with what he insisted was a valuable historic artifact. mets score gameday I can 100% agree to the Excel formulas and front desk being crazy. I did management reports for a previous property and had an entire work book of like 10 pages all with formulas and then our NA work book on excel. kenmore 795 refrigerator diagnostic mode We started walking down to the room and as we leave the lobby we hear the unmistakable sound of heels on the lobby tile. We turn and see Mr. Businessman walking with overly dressed Hispanic lady, with heels and a short dress. My brother nudges me and whispers, “bro, that’s a hooker”. 6 am rolls around and we see him leave on the camera.Best advice I can offer is to not crack/lose composure; the minute you lose your composure, you've lost the situation. Stay behind the desk (or within the view of a security camera if there isn't one covering the desk) so there is a barrier and video record of the interaction. I've had guests, scream/spit/reach across the desk at me, but I just ... joanns ithaca Skinhead was passed out after a night of either crack, or meth. I called the cops. They sent one guy, who was a smug asshole when he came, rolling his eyes at my apprehension about touching, or startling this guy who looks like a neo-Nazi. Cop found drugs, and decided not to be chill, which is his prerogative. This ends up in a wrestling match ...If you went to University and are wondering where your tuition money went…. So I’m one of the concierges at a very high level hotel in a major east coast U.S. city. We’re talking 400+ a night even on the slower weeks. Like anyone working the desk at a high end place I have tons of stories about the ballers, frauds, and wannabes that ...Give me my refund!!! Hey second time poster in the group. ( just a rant) I (19f) work for a very small hotel. With new management. Well I just got a call from a really angry man who said we owe him $160 as a refund and sat there for 5 minutes screaming about how im going to get him a refund. Witch I explained only managers can do.]